Question 1

Is Zero Markets regulated?

Accepted Answer

Yes, Zero Markets is regulated by multiple authorities. These include the Australian Securities & Investment Commission (ASIC) and the Financial Services Commission (FSC) of Mauritius. It is also registered with the Financial Services Authority of St. Vincent & the Grenadines (SVGFSA), though this is a registration only and not equivalent to prudential regulation. Different entities and regulatory bodies may offer varying levels of client protection. Client funds are held in segregated accounts with approved banks.

Question 2

What are the typical spreads and commissions at Zero Markets?

Accepted Answer

Zero Markets offers competitive spreads and commission structures depending on the account type. For Standard accounts, spreads start from 1.0 pip on EUR/USD with no additional commissions. For Super Zero (ECN) accounts, spreads can be as low as 0.0 pips on EUR/USD, with a commission of $3.5 per lot per side (or $5 USD round turn per standard lot). There are no fees for deposits, but withdrawal fees may apply depending on the method.

Question 3

Does Zero Markets offer Negative Balance Protection?

Accepted Answer

The availability of Negative Balance Protection (NBP) at Zero Markets depends on the regulating entity. While the Australian Securities & Investment Commission (ASIC) imposes CFD product intervention rules that include NBP for retail clients, Zero Markets' own help center indicates that NBP is not guaranteed across all entities. Clients are advised to confirm NBP eligibility with the specific entity regulating their account.

Question 4

What trading platforms does Zero Markets offer?

Accepted Answer

Zero Markets provides traders with access to the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms. These platforms are available on desktop, web, and mobile devices (iOS and Android) and are equipped with advanced charting tools, technical indicators, and support for Expert Advisors (EAs) for automated trading. Zero Markets does not offer its own proprietary trading platforms.

Question 5

What assets can I trade with Zero Markets?

Accepted Answer

Zero Markets offers a diverse range of trading instruments, including over 60 Forex currency pairs (major, minor, and exotic), 9 commodities (like gold, silver, and oil), 14 indices (such as S&P 500 and FTSE), 813 Stock CFDs, and 11 cryptocurrencies (including Bitcoin and Ethereum). ETFs are also available for trading.

Question 6

Is Zero Markets beginner-friendly?

Accepted Answer

Zero Markets aims to cater to both beginners and experienced traders. It offers a Standard Account with spreads from 1.0 pip and no commissions, which can be user-friendly for beginners. The account opening process is fully digital and straightforward. Additionally, Zero Markets provides demo accounts for risk-free practice and offers copy trading services, which can be beneficial for novice traders. However, the educational and analytical resources are noted as being limited and not well-structured, which might be a drawback for those new to trading who require extensive learning materials.

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