Question 1

What regulatory licenses does Fubon Securities hold for investor safety?

Accepted Answer

Fubon Securities is regulated by the Taiwan Stock Exchange Corporation (TPEx) which oversees securities dealing. This regulatory oversight provides a level of security compared to unregulated brokers, ensuring compliance with financial standards in Taiwan. However, it is important to note that Fubon Securities is not regulated in Hong Kong or Japan, so investors should be aware of the associated regional regulatory limitations and risks.

Question 2

What are the trading costs and platforms offered by Fubon Securities for investors?

Accepted Answer

Fubon Securities charges a minimum commission fee of $20 for trades. The broker provides its proprietary trading platform called Fubon Trading Treasure, which is available on iOS, Android, Windows, and PC devices, enabling investors to trade securities and futures with convenience across multiple devices. However, popular platforms like MetaTrader 4 and 5 are not supported, which may affect traders who prefer these industry-standard platforms.

Question 3

What deposit and withdrawal options does Fubon Securities support for clients?

Accepted Answer

Fubon Securities does not specify a minimum deposit amount publicly. Clients can deposit and withdraw funds via bank accounts with cooperative banks such as Hong Kong and Shanghai Banking Corporation Limited (HSBC), Standard Chartered Bank (Hong Kong) Limited, Fubon Bank (Hong Kong) Limited, and Taipei Fubon Commercial Bank Co., Ltd. Hong Kong Branch. This banking network facilitates secure and reliable fund transfers for investors.

Question 4

Is Fubon Securities beginner-friendly for new investors?

Accepted Answer

Fubon Securities offers a robust securities trading environment with a proprietary platform and multi-asset services including futures. However, it lacks dedicated educational resources for beginners, which might be a drawback for new investors seeking guided learning and training. The platform’s availability across multiple devices supports usability, but beginners might find the absence of educational tools challenging at the start.

Question 5

What customer support services does Fubon Securities provide to investors?

Accepted Answer

Investors can reach Fubon Securities' customer support via telephone, email, and fax. The contact phone number is +852 28814500, and the support email is hkeb.sec@fubon.com. Support is offered primarily in Chinese (Simplified and Traditional). The broker’s physical office is located at Room 1002, 10th Floor, Li-Ning Building, Hong Kong, 218 Electric Road, North Point, Hong Kong, providing a formal point of contact.

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