RoboMarkets

Disadvantages

• ✗Lack of clear information on segregated accounts and guaranteed funds increases risk perception.
• ✗Some users report slow and unresponsive customer support, impacting service quality.
• ✗Complaints about withdrawal delays and issues with verification documentation.
• ✗Reported incidents of significant slippage and order execution discrepancies during high volatility.
• ✗Allegations of scam and fund withholding by some users, although disputed by broker.
• ✗Platform issues reported such as sudden terminal shutdowns and login problems on mobile apps.
• ✗Restrictions on withdrawal methods require matching deposit and withdrawal channels, causing declined withdrawals.
• ✗Some users report rude customer service interactions and poor response times.