Question 1

Is Hicend Futures a regulated broker and how does it ensure investor safety?

Accepted Answer

Hicend Futures is a regulated futures brokerage firm licensed by the China Financial Futures Exchange (CFFEX) with license number 0155. The company adheres to compliance standards and has implemented a comprehensive corporate governance structure and robust risk control system. This includes standardized account management, bank-futures transfers, risk warning mechanisms, and a dynamic monitoring system focusing on net capital to keep operational risks controllable, measurable, and bearable. These measures ensure the safety and security of clients' funds and support a trustworthy trading environment.

Question 2

What are the trading costs and fees involved when trading with Hicend Futures?

Accepted Answer

Hicend Futures charges application and processing fees during trading. However, specific details regarding commissions, spreads, or other trading costs are not publicly disclosed by the official source. Investors should consider these fees when assessing their trading costs.

Question 3

Which trading platforms does Hicend Futures offer to its clients and what devices are supported?

Accepted Answer

Hicend Futures provides multiple trading platforms including KuaiSu Trading Terminal V2, Infinite Easy Client, YiSheng Client versions 8.5 and 8.3, SuiXinYi (for real-time competitions only), Flash King, Hicend Futures Go, Shanghai Securities Futures, Heng Index Futures, PuHua Travel, Pocket Precious Metals, YiXing App, KuaiXun App, Dalian Financial News, and QuHe App. These platforms support both desktop and mobile devices, allowing clients convenient and flexible access to trading services.

Question 4

Is Hicend Futures beginner-friendly for new investors?

Accepted Answer

Hicend Futures has a long operational history since 1995, a strong regulatory license, and provides various platforms and customer support channels including online chat and telephone support. Although it does not offer demo accounts for practice, the company has established a customer-centric service system and provides comprehensive market research and consulting products. While suitable for investors with some experience, beginners should be aware that there is no demo account and some processing fees apply; thorough preparation and understanding of futures trading risks are advised.

Question 5

What types of financial instruments can be traded with Hicend Futures?

Accepted Answer

Hicend Futures specializes in futures trading across multiple asset classes including commodities, metals, energy, and chemical products. The broker does not offer trading in forex, indices, stocks, cryptocurrencies, bonds, options, or ETFs. Investors interested in commodity and financial futures would find suitable instruments with Hicend Futures, while those looking for a broader asset range may need to consider other brokers.

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